For peace of mind and security the Lifelink telecare alarm service is available to anyone in the Gloucestershire area

What is Lifelink?

Lifelink customer image

Lifelink is a 24-hour telecare alarm service providing you with the ability to call for help 24 hours a day, 7 days a week. In times of emergency, help is just the push of a button away. You can call from anywhere in your home, even in your garden.

We know that as loved ones get older or if they experience health problems this can be a real worry for family, friends and carers. Lifelink ensures help is with you when you need it, whilst still being able to carry on with daily lives.

We offer tailored services depending on your needs and the service is also available with a 24 hour responder service option. Our first responders are fully insured and trained in First Aid and Manual handling. They use vehicles fully equipped with first aid equipment and lifting apparatus to ensure we can assist you in any situation.

How Does It Work?

When you need help, simply press the alarm button on the pendant or on the alarm unit, and you will be connected to one of our highly skilled operators in our Control Centre.

They will be able to speak to you over the loudspeaker and hear you via the built in microphone. Just tell them what sort of help you need and the operator will asses your situation and arrange the appropriate help to respond such as your family or friends, the emergency services or your doctor, or one of our first responders.

If you are hard of hearing or unable to speak to us when you place a call, there is no need to worry as we will always get help to you even if we have not been able to speak with you.

 

How does Lifelink work grid

 

Our alarm systems are connected through phone lines and we install the alarm systems for free.

We supply users with a pendant that can be worn around the neck or wrist and there is also a range of telecare sensors that you can opt for, all of which connect to the Lifelink alarm unit to assist you around the home.

Which Plan Is Right for You?

We offer rental options to suit your needs

Basic

£3.45 (per week)
  • You will need to provide us with at least 2x emergency contacts
  • Alarm unit
  • 1x Pendant
  • 24 hour monitoring
  • Annual service visit
  • FREE installation
  • Extra sensors from £0.50 per week
  • Keysafe £90 or £1 per week

Choose Plan

Responder

£6.00 (per week)
  • Lifelink responder service – we will act as your emergency contact
  • Alarm unit
  • 1x Pendant
  • 24 hour monitoring
  • Annual service visit
  • FREE installation
  • Extra sensors from £0.50 per week
  • Keysafe £90 or £1 per week

Choose Plan

*All prices exclude VAT

Enter your details


Now enter their details below

* is required

If you choose to go ahead we will contact you to book an appointment at a time that suits you. We will set up an easy pay option of direct debit with you after installation.

Meet Our Team

Photo of Laura

Laura

Laura joined the Lifelink team following previous experience as a Therapy Support Worker for five years with the NHS and working in a dementia care home. Outside of work she is an Explorer Scout Leader and a dog agility trainer. Laura has also volunteered for the British Red Cross Fire Emergency Support Service.

“I like to give back to the community, caring isn’t just a job”

Photo of Lorna

Lorna

Lorna previously worked in Cheltenham Hospital for 3 years in the Day Surgery Unit and also has several year’s experience in the security industry mainly based around Alarm Programming and Access working for G4S and Virgin Media.

“I love to make people laugh, making a difference to someone’s day no how big or small is a great reward on its own.”

Photo of Kate

Kate

Kate joined the Lifelink team following a 12 year background in the local Constabulary. Previous to this she has a vast range of knowledge gained through customer service roles, where people first are her main priority. In her spare time she loves exploring the great outdoors, taking part in adventure activities, and going on long walks with her 2 dogs.

“Maintaining independence and keeping people safe in their own homes is what’s most important to me”

Photo of Pauline

Pauline

Pauline came to the Lifelink Team with 10 years healthcare experience having worked as a Disability Assessor and within the Ambulance Service.  Pauline is passionate about ensuring people’s decisions about their treatment and care are respected and supported.  Outside of work Pauline enjoys Photography, and Genealogy Research.

Contact Us

Lifelink is available to anyone living in Gloucestershire. For a free no obligation demonstration, or to arrange an installation please contact us

Address:

11-13 Fountain Square, Westgate, Gloucester, GL1 2QY

Phone:

01452 833133

Email:

info@lifelink.uk.com

* is required